Shipping policy

Processing Time

All orders are processed within 1-3 working days. Orders are not shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you if there is a significant delay.

Shipping and Delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times - UK Standard: 2-5 working days.

Please note that delivery times are estimates and not guaranteed.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).

Delays

We are not responsible for delays caused by postal services, customs, or events outside our control.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly provided addresses.

Lost or Missing Parcels

If your order appears lost in transit, please contact us at aroseandme@outlook.com and we will work with the courier to resolve the issue.

Contact

If you have any questions about your order, please contact us at:

aroseandme@outlook.com